FAQs

Read the frequently asked questions below that cover the who, what, why, when and where of MiQ.

Can I retire ICG Certificates for my own organisation’s consumption?

Yes, you can assign and retire ICG Certificates for your own organisation’s consumption. The process is similar whether you are retiring ICG Certificates for your own or another entity’s consumption.

Can an Account Holder retire Certificates on behalf of an end-user?

Yes, an Account Holder can retire Certificates on behalf of a beneficiary that does not have its own account on the MiQ Digital Registry.

Do end-users need to have an account on the MiQ Registry to retire Certificates?

End-users do not need their own account on the MiQ Digital Registry. An Account Holder can retire ICG Certificates on behalf of another entity that does not have an account on the Registry, provided that that entity is using the ICG Certificates for its own consumption.

When can I retire Certificates?

All ICG Certificates that have a “Verified” Grade Status can be retired immediately. ICG Certificates that only include a Grade under the EO100™ Standard will always carry a “Verified” Grade Status and can be retired immediately. ICG Certificates that have an “Initial Audit” Grade Status cannot be retired until their Grade Status becomes “Verified”, i.e. when the Final Audit for the relevant facility has been approved on the MiQ Digital Registry. ICG Certificates that include a Grade under the MiQ Standard may have a Grade Status or “Verified” or “Initial Audit”.

What is assignment?

The process of assignment removes ICG Certificates from circulation on the MiQ Digital Registry and identifies a beneficiary as the final end-user of the ICG Certificates. Assigned ICG Certificates cannot be transferred to other Account Holders. Evidence of assignment can be provided to the beneficiary in PDF form and can be verified on the MiQ Digital Registry website. You can assign ICG Certificates that have an “Initial Audit” Grade Status, i.e. the relevant facility has completed an Initial Audit but not a Final Audit and the Grade Status has not been Verified. ICG Certificates that have been assigned to a beneficiary will be automatically retired when the Final Audit for the relevant facility has been approved on the MiQ Digital Registry.

What is retirement?

The process of retirement removes ICG Certificates from circulation on the MiQ Digital Registry and identifies a beneficiary as the final end-user of the ICG Certificates. Retired ICG Certificates cannot be transferred to other Account Holders. Evidence of retirement can be provided to the beneficiary in PDF form and can be verified on the MiQ Digital Registry. You can only retire ICG Certificates that include a Grade under the MiQ Standard when they have a “Verified” Grade Status, i.e. the relevant facility has completed a Final Audit and as a result, the Grade Status has been Verified. ICG Certificates that only include a Grade under the EO100™ Standard will always carry a “Verified” Grade Status and can be retired immediately.