MiQ Foundation Privacy Notice
MiQ Foundation (MiQ) respects customers’ need for privacy. MiQ commits to using personal data responsibly and in accordance with all applicable laws and data privacy regulation. The purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal information.
WWe will only use personal information in a way or for a purpose that you would reasonably expect, and that does not intrude on your privacy.
Who We Are
MiQ is an independent not-for-profit established by RMI and SYSTEMIQ to facilitate a rapid reduction in methane emissions from the oil and gas sector.
Our registered address is: MiQ Foundation, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.
Contact
If you wish to exercise any of the rights set out in this privacy notice or have any questions about it, please email your request to info@miq.org.
What information we collect and how we use it
You may be asked for personal information if you visit our website or affiliated websites, access or use one of our online web applications, or interact with us in any way, including registering for, attending, or otherwise partaking in our events, learning portals or webinars, engaging in discussions with us, or otherwise. We may collect personal information when you interact with us on social media sites such as LinkedIn or Twitter. We may also collect data about your use of our website and your access to our email communications using internet server logs, cookies and/or tracking pixels.
In each case, we will only use the information about you for the purpose for which you provide it. Personal information you submit to MiQ is stored on secure servers. In order to complete your request as outlined above, we may need to transfer personal information you submit to us to countries or jurisdictions outside the UK or EEA. For data storage and data transfer, we ensure that our suppliers provide adequate protection for the rights of data individuals in connection the storage or transfer of their personal data.
We will never sell or share your personal information with other organisations for their direct marketing purposes without your explicit consent.
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Correspondence
We collect or use the following information for the operation of client or customer accounts:
- Names and contact details
- Correspondence
- Marketing preferences
We collect or use the following information for information updates or marketing purposes:
- Names and contact details
- Addresses
- Profile information
- Marketing preferences
- Website and app user journey information
- IP addresses
We collect or use the following information for dealing with queries, complaints or claims:
- Names and contact details
- Correspondence
Your data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR on the Information Commissioner’s Office (ICO) website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Consent – we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to operation of client or customer accounts are:
- Consent – we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to information updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
Information is typically held for so long as is reasonably required for the purpose it was collected. For individuals in a commercial relationship with us, data that is provided to us at the start of the commercial relationship will be kept throughout the course of the relationship with us. For employees of companies in a commercial relationship with us, data is kept throughout the course of your principal’s relationship with us or until you request restriction or objection to processing of your data.
Who we share information with
We store and process information using infrastructure of cloud service providers, some of which are data processors for the purpose of data protection legislation. We only use cloud service providers whose compliance with data protection legislation meets our data protection requirements. Safeguards such as encryption are also in place to ensure that data is secure. These include:
- Zoom. If you register for one of our events hosted by Zoom, your personal data will be stored and processed by Zoom Video Communications, Inc. To change your settings on these services, please refer to their Privacy Statement and Terms of Service, which will tell you how to do this
- Mailchimp. To change your settings, please refer to their Privacy Notice, which will tell you how to do this
- Evenly Odd, Inc.
For Users of the MiQ Registry and the MiQ Program
MiQ may use certain information for the purposes of delivering our products and the MiQ Program, and for compliance with the MiQ Program Guide and the MiQ Standard. MiQ will only use your data for these purposes and where such purposes change, we will inform you by updating this privacy notice. MiQ Registry Limited’s Privacy Notice will apply in relation to the use of your data on the Registry.
Links to other sites
Our site contains links to other sites and servers. MiQ is not responsible for the privacy practices or the content of such websites.
How we protect your information
Our website has security measures in place to protect against the loss, misuse or alteration of the information under our control.
Choice/unsubscribe
We provide you with the opportunity to opt-out of receiving communications from us easily and promptly.
Correcting your information
If you need to correct the information you provided us with when you subscribed to our email list, you can do so by emailing us. If you need to change your e-mail address, you can unsubscribe from our mailing lists and sign up again using your new information.
Contacting us about your information
You may remove or change your details at any time. You have right of access to your personal information held on our files by written request and on payment of an administration fee
If you wish to exercise any of the rights set out above, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Helpline number: +44 (0) 303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to this privacy policy
We keep our privacy policy under regular review. We will place any updates on this webpage.
This privacy policy was last updated on 1 April 2026.